Monday, September 2, 2013

VPN Authentication Failed error Cisco VPN phone

Cisco VPN phones stops communicating to ASA after confguring the ASA in Acitive/Stndby Failover mode.
Cisco VPN phones started throughing the error saying "VPN Authentication Failed" error.

We troubleshoted this and found the stanby ASA disnt had the "anyconnect-win-3.1.00495-k9.pkg" on the falsh, due to that the "svc image disk0:/anyconnect-win-3.1.00495-k9.pkg " was automatically got removed from both the firewalls.

Solution:

Upload the anyconnect-win-3.1.00495-k9.pkg on the standby firewall also and added the  svc image disk0:/anyconnect-win-3.1.00495-k9.pkg command on the firewall.

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